support.zoho.comZoho Desk | Top Rated Customer Service Help Desk Software

For customer service that never stops. Zoho Desk powers faster issue resolution, boosts customer retention, and enhances overall customer happiness. GET STARTED FOR FREE Get 15-day free trial Featured in Gartner’s Magic Quadrant for CRM CEC 2023 #1 in user satisfaction within the Help Desk category for 2024 Ranked as the #1 Help Desk software of 2024 Over 100,000 businesses around the world trust Zoho Desk to elevate their customer service AI-powered customer service Happier customers Thrive on customer happiness with Zoho Desk! Zoho Desk helps you be more accessible to your customers, provide them with quick and accurate resolutions, and make doing business with you convenient. Omnichannel Self service Guided conversations Service level agreements Empowered agents Ace customer service at every stage of the customer journey! Zoho Desk empowers agents with powerful tools and helpful context, so they remain productive, confident, and organized. Contextual support Work modes Artificial intelligence Advanced reply editor Healthier businesses Build long lasting customer experiences for a stronger, more sustainable, and healthier business. Zoho Desk helps you keep track of actionable customer service metrics, understand customer needs better, and consistently deliver value. Built-in analytics Happiness ratings Workflow and automation Predictive intelligence Great customer service for every business size Zoho’s broader objective is to make quality tech available, accessible, and affordable to all. In doing so, Zoho Desk meets the needs of organizations of all sizes. Startups Make an essential early investment to develop and strengthen your customer relationships. Learn more SMBs Turn your growing customer base into brand loyalists with top-notch service. Learn more Enterprises Provide elevated service experiences to all your stakeholders with our powerful CX stack. Learn more Integrates with apps you use daily Zoho Desk integrates with over 200 of the most popular third-party app extensions, and more than 45 native apps. Extend your desk’s capabilities Fully Mobile Help customers even when you’re away from your desk. With Zoho Desk’s mobile apps for Android and iOS, you can close tickets on the go and get a bird’s eye view of your customer service health at a glance. Try Zoho Desk app Try Radar app Feedonomics has more than 400 users leveraging all the available features to their fullest extent. Mercedes-Benz improved customer satisfaction across their whole dealership network. I believe that what we’ve achieved in collaboration with the Zoho Desk team has made a huge impact on how efficiently we can resolve complex requests for our clients, and it has been a major improvement for our customer experience. Jason Nichol Vice President, Product Read case study View all customer stories We analysed other products on the market but Zoho Desk blended into our organization structure better than anything else. Swaroop Naik Senior Manager, Software Development Read case study View all customer stories Why choose Zoho Desk? 50% faster implementation than most customer service software Dedicated training program with shallow learning curve Customizable workspace that works across any industry, brand, and department Hassle-free migration with the help of our account executives No hidden costs, no forced contracts, and no lock-ins Compliant with data protection laws, such as GDPR, HIPAA, and CCPA Sensational software for a sensible price No credit card required. No software to download. SIGN UP FOR FREE SEE PLANS AND...